How does the money order refund process work?
If you need to request a refund for a money order that has not been cashed, it's an easy online process. (If it has been less than two weeks since you mailed the money order, it may still be in the mail.) After your request is submitted, we'll email you a reference number (processing takes about seven business days and there is a fee that will be deducted from your refund). Take your reference number and ID to a MoneyGram location and collect your refund.
Common questions
- Which countries can I send money to from Germany?
- How much does it cost to transfer money with MoneyGram?
- How can I estimate fees before I start a money transfer?
- How can I find an agent location to pick up money that was sent to me?
- How do I know what currencies are available for payout in the country I am sending to?
