How long will it take to receive my refund for a canceled transfer?
If you cancel the money transfer online, we will transmit the credit to the card issuer within 10 business days but it could take the funds longer to appear on your credit*/debit card or bank account. If you cancel the money transfer at the agent location where you sent it, you will receive the refund in cash.
*Your credit card company may charge a cash advance fee and interest charges.
Common questions
- Which countries can I send money to from Germany?
- How much does it cost to transfer money with MoneyGram?
- How can I estimate fees before I start a money transfer?
- How can I find an agent location to pick up money that was sent to me?
- How do I know what currencies are available for payout in the country I am sending to?
