How to receive money

You can pick up your money at any MoneyGram agent location around the world

  1. Ask the sender for your Reference Number. Most people call or text this number using their mobile phones.
  2. Visit a MoneyGram Location. Remember to bring your Reference Number and identification*.
  3. Complete the Receiver Form at the location and hand the completed form to the MoneyGram agent. Or you can pick up the MoneyGram phone. Then you will be given your money

* You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram´┐Ż branch for acceptable identification formats.

MoneyGram Payment Systems, Inc. Licensed as a money transmitter by the Banking Department of the State of New York. © 2009-2014 MoneyGram All rights reserved.

  1. Pay with your credit or debit card
    • Same Day money transfer: Funds will typically arrive for cash pickup 10 minutes after the transfer is sent. Transfers can be picked up at any MoneyGram location in the designated country, state or province. Subject to agent availability, hours of operation, and local regulations.
    • Account Deposit money transfer: Funds will be sent for deposit to the designated receiver's account
  2. Pay with your U.S. bank account'
    • Economy money transfer: Funds will typically arrive for cash pickup 3 business days after the transfer is sent. Transfers can be picked up at any MoneyGram location in the designated country, state or province. Subject to agent availability, hours of operation, and local regulations.
    • Account Deposit money transfer: Funds will typically be released for transfer within three business days after the transfer is sent and deposited to the designated receiver's account
  3. Transfer fees vary based on the service option and transfer amount. Prices are subject to change.
  4. In addition to applicable Fees, MoneyGram also makes money when it changes your dollar to foreign currency. Currency is converted at an exchange rate set by MoneyGram or its Agents. Please see the terms and conditions or call MoneyGram at 1-800-MONEYGRAM for more information regarding currency exchange.
  5. Payout in a currency other than EUR is available only at select agent locations and subject to availability of the currency at the time the transfer is picked up. Other Fees and Other Taxes may also be applicable.