How to receive money

You can pick up your money at any MoneyGram agent location around the world

  1. Ask the sender for your Reference Number. Most people call or text this number using their mobile phones.
  2. Visit a MoneyGram Location. Remember to bring your Reference Number and identification*.
  3. Complete the Receiver Form at the location and hand the completed form to the MoneyGram agent. Or you can pick up the MoneyGram phone. Then you will be given your money

* You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram´┐Ż branch for acceptable identification formats.

MoneyGram Payment Systems, Inc. Licensed as a money transmitter by the Banking Department of the State of New York. © 2009-2013 MoneyGram All rights reserved.

  1. 10-Minute Same Day Transfer Service Option: Using your credit or debit card, funds will typically arrive 10 minutes after the transfer is sent. Transfers can be received at any MoneyGram location. Subject to agent availability, hours of operation, and local regulations.
  2. 3-Business Day Economy Service Option: Using your U.S. Bank Account, funds will typically arrive 3 business days after the transfer is sent. Transfers can be received at any MoneyGram location.
    Subject to agent availability, hours of operation, and local regulations.
  3. Transfer fees vary based on the service option and transfer amount. Prices are subject to change.
  4. In addition to applicable Fees, MoneyGram also makes money when it changes your dollar to foreign currency. Currency is converted at an exchange rate set by MoneyGram or its Agents. Please see the terms and conditions or call MoneyGram at 1-800-MONEYGRAM for more information regarding currency exchange.
  5. Payout in a currency other than EUR is available only at select agent locations and subject to availability of the currency at the time the transfer is picked up. Other Fees and Other Taxes may also be applicable.