Thank you for using MoneyGram.You can contact us anytime by phone or e-mail. It’s our policy to reply to you quickly and efficiently. Keep in mind, any questions can be answered quickly by visiting the Customer Service section of this site.
If your inquiry requires further investigation, we will supply you with an estimated resolution time.
New! MoneyGram has made it easy for you to report fraud online. You may use the form below to report fraudulent activity by selecting Report Fraud from the Type of Request drop down*. Please provide details of the incident in the Comments field.
*If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 1-800-926-9400 (for Spanish, call: 1-800-955-7777) in order to have the transaction cancelled immediately
MoneyGram International (MGI) will share information regarding your money transfer and complaint with a complaint database used by national, state and local law enforcement in the US and other countries. If you do not want us to share your personally identifiable information with this database, we will honor that request unless applicable law requires us to provide your identity to law enforcement.