Business Solutions

Alert to all Agents

MoneyGram would like to make all agents aware of a recent fraud scam. Click here for details

MoneyGram: Serving Businesses and Financial Institutions Around the Globe

In a world where business demands are increasingly global, MoneyGram can help. MoneyGram is a high-performance payment and financial services company that is trusted by businesses, financial institutions and agents around the world.

Consumer Financial Protection Bureau - Agent Information

Under the Consumer Financial Protection Bureau's (CFPB's) new Remittance Transfer Rule that went into effect October 28, 2013, consumers who send applicable money transfers internationally from the United States and Territories will receive the following protections:

  • Information on required exchange rates, fees, and taxes
  • Detailed receipts that contain, among other things, information on the amount that will be received by their intended recipient
  • An automatic right to cancel a transfer within thirty (30) minutes, at no cost, so long as it hasn't been disbursed by the provider
  • Detailed error-resolution rights and remedies

As a MoneyGram Agent and Partner, you play a critical role in helping us communicate the details of this new rule to customers. As such, the CFPB will provide you with posters, brochures, and other printed materials to display at your location. These materials are available in English, Spanish, Chinese, Tagalog, and French-Creole. Here's what we would like you to do:

If you have any questions or concerns regarding this campaign, or anything related to Dodd-Frank compliance, contact MoneyGram anytime