LEGAL NOTICES

CALIFORNIA

RIGHT TO REFUND

You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if MoneyGram Payment Systems, Inc., (MoneyGram) does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of receipt of funds from you unless otherwise instructed by you.

If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.

If you want a refund, you must mail or deliver your written request to MoneyGram Payment Systems, Inc., ATTN: Refund Coordinator, 3940 S. Teller Street, Lakewood, CO 80235. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorneys fees pursuant to Section 2102 of the California Financial Code.

DERECHO A REEMBOLSO

Usted, el cliente, tiene derecho a recibir el reembolso del dinero que ser transferido como resultado de este acuerdo, si MoneyGram Payment Systems, Inc. (MoneyGram) no enva el dinero que usted entregue dentro de los siguientes 10 das posteriores a la fecha de recibo, o si no da instrucciones de consignar una cantidad equivalente de dinero a la persona que usted haya designado, dentro de los siguientes 10 das posteriores a la fecha de recibo de los fondos que usted entreg, a menos que usted haya dado instrucciones diferentes.

Si no se cumplen las instrucciones que usted haya dado, relativas al da en que el dinero debe ser enviado o transferido y el dinero an no ha sido enviado o transferido, usted tiene el derecho a recibir un reembolso de su dinero.

Si desea recibir un reembolso, deber entregar o enviar por correo su solicitud por escrito a MoneyGram Payment Systems, Inc., ATTN.: Refund Coordinator, 3940 S. Teller Street, Lakewood, CO. 80235. Si no recibe el reembolso, puede tener derecho a recibir su dinero adems de una penalidad hasta de $1,000 y los costos de un abogado, segn lo establece la Seccin 2102 del Cdigo Financiero de California (California Financial Code).

VEA LA PGINA SIGUIENTE PARA CONOCER LOS TRMINOS Y CONDICIONES DE ESTA TRANSACCIN

COLORADO

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding a transaction with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.

Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:

  • The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number(s) and addresses.
  • A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution.
  • Copies of any available documentation supporting the complaint and efforts toward resolution.
  • Any suggestions regarding a preferred resolution of the complaint.

MARYLAND

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding MoneyGram Payment Systems, Inc. at: 500 North Calvert Street, Room 402, Baltimore, Maryland 21202. Phone number: 888-784-0136.

TEXAS

If you have a complaint, first contact MoneyGram Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the companys money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877/276-5554 (toll free) www.dob.texas.gov

FLORIDA

MoneyGram Payment Systems, Inc. is a licensed money transmitter under Chapter 560, Florida Statutes. For suspected violations of Chapter 560, Florida Statutes, call MoneyGram Payment Systems, Inc. at (800) 328-5678 or contact the Florida Office of Financial Regulation, 200 East Gaines Street, Tallahassee, FL 32399-0376, (800) 848-3792

WASHINGTON

Entities other than FDIC insured financial institutions that conduct money transmission activities in Washington State, including the sale of payment of money or credit are required to be licensed. If there are questions or concerns regarding a transaction with a licensee please contact the Washington State Department of Financial Institutions at (360) 902-8703 or by mail at: Department of Consumer Services, 150 Israel Road Southwest, Olympia, WA 98504-1200.

To file a complaint, please provide: the name of the company, office location, and who you contacted at the company; your name, mailing address, and ten digit phone numbers; and a simple explanation of the problem, with a list of events in chronological order, making sure to include names and dates. Be specific and as brief as possible. For electronic submission, please complete the form found on the website: www.dfi.wa.gov under Consumer Information: File a Complaint.

The following is a listing of laws unique to certain states. If you are sending a Transfer from one of these states, your rights are affected by the laws of that state described below. LICENSING INFORMATION MoneyGram Payment Systems, Inc. is licensed as follows:

State
Regulator
Licensed Service

Alabama
Securities Commission
Sale of Checks

State
Regulator

Licensed Service

Alaska
Department of Commerce, Community, and Economic Development,
Division of Corporations, Business and Professional Licensing
Money Services Business

State
Regulator
Licensed Service

Arizona
State Banking Department
Money Transmitter

State
Regulator
Licensed Service

Arkansas
Securities Department
Money Transmission

State
Regulator
Licensed Service

California
Department of Financial Institutions
Money Transmission

State
Regulator
Licensed Service

Colorado
Division of Banking
Money Transmission

State
Regulator
Licensed Service

Connecticut
Department of Banking
Money Transmission; Issuer of Payment Instruments

State
Regulator
Licensed Service

Delaware
Office of the State Bank Commissioner
Sale of Checks and Transmission of Money

State
Regulator
Licensed Service

District of Columbia
Department of Insurance, Securities and Banking, Banking Bureau
Money Transmissions

State
Regulator
Licensed Service

Florida
Office of Financial Regulation
Funds Transmitter/Payment Instrument Issuer

State
Regulator
Licensed Service

Georgia
Department of Banking and Finance
Sale of Checks or Money Orders

State
Regulator
Licensed Service

Hawaii
Department of Commerce and Consumer Affairs, Division of Financial Institutions
Money Transmitter

State
Regulator
Licensed Service

Idaho
Department of Finance
Money Transmitter

State
Regulator
Licensed Service

Illinois
Department of Financial Institutions
Transmitters of Money

State
Regulator
Licensed Service

Indiana
Department of Financial Institutions
Money Transmitter

State
Regulator
Licensed Service

Iowa
Division of Banking
Sale of Certain Instruments for Payment of Money

State
Regulator
Licensed Service

Kansas
Office of the State Bank Commissioner
Money Transmitter

State
Regulator
Licensed Service

Kentucky
Office of Financial Institutions
Money Transmitter

State
Regulator
Licensed Service

Louisiana
Office of Financial Institutions
Sale of Checks/Money Transmitter

State
Regulator
Licensed Service

Maine
Department of Professional & Financial Regulation
Money Transmitter

State
Regulator
Licensed Service

Maryland
Department of Labor, Licensing and Regulation
Money Transmitter

State
Regulator
Licensed Service

Massachusetts
Division of Banks and Loan Agencies
Check Seller

State
Regulator
Licensed Service

Massachusetts
Division of Banks and Loan Agencies
Receipts of Deposits for Transmittal to Foreign Countries

State
Regulator
Licensed Service

Michigan
Office of Financial and Insurance Regulation
Money Transmitter

State
Regulator
Licensed Service

Minnesota
Department of Commerce
Money Transmitter

State
Regulator
Licensed Service

Mississippi
Department of Banking and Consumer Finance
Sale of Checks

State
Regulator
Licensed Service

Missouri
Department of Economic Development, Division of Finance
Sale of Checks

State
Regulator
Licensed Service

Nebraska
Department of Banking and Finance
Sale of Checks and Funds Transmission

State
Regulator
Licensed Service

Nevada
Department of Business and Industry, Financial Institutions Division
Money Transmitter

State
Regulator
Licensed Service

New Hampshire
Banking Department
Money Transmitter

State
Regulator
Licensed Service

New Jersey
Department of Banking and Insurance, Licensing Services Bureau
Money Transmitter (Corporation)

State
Regulator
Licensed Service

New Mexico
Financial Institutions Division, Regulation & Licensing Department
Business of Selling Negotiable Checks, Drafts and Money Orders

State
Regulator
Licensed Service

New York
State Banking Department
Transmitters of Money

State
Regulator
Licensed Service

North Carolina
Office of the Commissioner of Banks
Money Transmitter

State
Regulator
Licensed Service

North Dakota
Department of Financial Institutions
Money Transmitter

State
Regulator
Licensed Service(s)

Ohio
Department of Financial Institutions
Transmitters of Money; Transmitting Money or Equivalent to Foreign Countries

State
Regulator
Licensed Service

Oklahoma
State Banking Department
Money Transmission

State
Regulator
Licensed Service

Oklahoma
State Banking Department
Sale of Checks

State
Regulator

Licensed Service

Oregon
Department of Consumer and Business Services, Division of Finance and Corporate Securities
Money Transmission

State
Regulator
Licensed Service

Pennsylvania
Department of Banking, Licensing Division
Money Transmitter

State
Regulator

Licensed Service

Puerto Rico
Office of the Commissioner of Financial Institutions, Licensing and Regulation Division
Money Transfers

State
Regulator
Licensed Service

Rhode Island
Department of Business Regulation, Division of Banking
Sale of Checks and Electronic Money Transfers

State
Regulator
Licensed Service

South Dakota
Division of Banking
Money Order Business

State
Regulator
Licensed Service

Tennessee
Department of Financial Institutions
Money Transmission

State
Regulator
Licensed Service

Texas
Department of Banking
Money Transmission

State
Regulator
Licensed Service

Utah
Department of Financial Institutions
Business of Issuing and Selling Money Orders, Travelers Checks and Other Instruments

State
Regulator
Licensed Service

Vermont
Commissioner of Banking, Insurance, Securities and Health Care Administration
Money Services

State
Regulator

Licensed Service

United States Virgin Islands
Office of the Lieutenant Governor, Division of Banking and Insurance Licensed Service
Money Transmitter

State
Regulator
Licensed Service

Virginia
State Corporation Commission, Bureau of Financial Institutions
Money Order Sales and Money Transmission Services

State
Regulator
Licensed Service

Washington
Department of Financial Institutions
Money Transmission

State
Regulator
Licensed Service

West Virginia
Division of Banking
Checks and Money Order Sales, Money Transmission Services, Transportation and Currency Exchange

State
Regulator
Licensed Service

Wisconsin
Department of Financial Institutions
Seller of Checks

State
Regulator
Licensed Service

Wyoming
Division of Banking
Money Transmitter