How to send money
How do I send money from a MoneyGram Agent location?
1. Find a MoneyGram agent location near you. 2. Prepare for your agent visit 3. Bring the following information: For all sends: Your I.D. Your recipient's full name matching their I.D. and their location The amount you wish to send, plus fees. If sending money to a bank account, you also need your recipient's bank name and account number. 4. Complete your transaction Give the agent all the required information about the transaction and the amount to send, plus fees. 5. Notify your recipient Save your receipt and share the 8-digit reference number with your recipient for pick-up. Funds sent to a bank account or mobile wallet will be sent directly into the account.
How do I find a MoneyGram agent location?
MoneyGram is available at agent locations worldwide. For an agent location near you, use our MoneyGram agent locator tool.
How much does it cost to transfer money with MoneyGram?
MoneyGram fees vary based on the send and receive countries and the amount sent.
How much money can I transfer?
The limits depend on the applicable legal requirements and circumstances of each transaction (such as receive country)*. For further information please contact our agents or customer service. *Requirements vary by country. Maximum send or receive limits may also apply.
How can I pay for a money transfer?
Most MoneyGram agents accept cash only for transactions at agent locations. Contact your agent prior to your visit to find out what method of payment they accept.
When will the money be available to my receiver?
Money is typically ready for cash pickup within minutes* after the transfer has been sent successfully. *Subject to agent operating hours and compliance with regulatory requirements.
What are my currency options?
MoneyGram offers a choice of currencies for sending or receiving money in select countries. Ask your MoneyGram agent for full details on the currency options available for your transaction.
Can the person I’m sending money to choose the currency to receive the money transfer?
No. If the country to which you're sending money allows money to be received in more than one currency, as the sender you will select the currency in which the money will be received.
How do I know what currencies are available for payout in the country I am sending to?
Check with your local MoneyGram agent to verify the country you're sending money to allows money to be received in more than one currency.
What should I do if the person to whom I am transferring money is having trouble picking up the transaction?
1. Make sure they have the correct Reference/Confirmation Number.1 2. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money.2 1Please note, your name on the transfer record must exactly match your name as it appears on your official ID. 2Requirements may vary by country and agent. Please ask your local MoneyGram agent for details about their process and procedures. For further assistance, contact us by completing the contact form on this site, or call 1-800-666-3947.