Sensibilisation à la fraude à la consommation
Why don’t I see an incoming transfer in the app?
You may not see an incoming transfer if: Your sender has not completed the transfer The transfer type is not supported. Your mobile number was not included or entered incorrectly If you’re missing transfer information: Confirm your sender completed the transfer, selected the correct options, and entered your information correctly Ask your sender to share the notification link with you
How do I update my profile information?
To update your profile information, contact MoneyGram customer support and provide: Your new name or phone number A brief reason for the update
What kind of ID do I need to withdraw cash?
You’ll need a valid government-issued ID that matches the name on your MoneyGram profile. Requirements may vary by location.