How do I receive a money transfer?
Ask for the reference number associated with your transfer. The person sending you the money transfer will have the reference number.
Visit a MoneyGram location. Remember to bring your reference number and personal identification*.
Answer the questions related to your transaction and receive your money.
You may be required to provide personal identification*, usually one or more of the following:
Passport
Driving license
National identity card or
Government-issued identification
You may also be required to provide proof of address.
Please ask your local MoneyGram agent for acceptable identification formats, as well as details about their process and procedures.
Requirements vary by country and agent. Please contact your local MoneyGram agent in advance for information about their process and procedures.
*Please note, your name on the transfer record must exactly match your name as it appears on your official ID.