Phishing
I received an email from MoneyGram asking for my financial information. Should I provide it?
No. MoneyGram will never send you an unsolicited email asking for your personal or financial information. You should only submit this information if you are logged into your MoneyGram online profile at moneygram.com, within the United States. The safest way to do this is to type the URL into your browser rather than clicking on a link embedded in an unsolicited email. If you receive a suspicious email purporting to be from MoneyGram, please report it so we can investigate. Also, if your financial information has been compromised, we recommend that you contact your financial institution immediately.
How do I prevent phishing?
The best way to prevent becoming a victim of phishing is to be aware of common scams. Also, remember to carefully review messages you receive to see if it is a phishing scam. Are words misspelled (English is often a second language for phishers, so misspellings and poor grammar can be key indicators) and do links within the email really take you to the correct site? And, by following the notion that if something seems too good to be true, it likely is.
What is phishing?
Phishing is a type of online fraud designed to steal your personal information such as user names, passwords, credit card details or secret questions and answers on a fake MoneyGram website. Phishing is typically carried out by e-mail and is disguised to appear as a legitimate e-mail from MoneyGram. Links in these emails direct you to a fake website that looks like the legitimate MoneyGram online site. Here are some things to look for in a phishing e-mail: Links to a website that ask you to verify your account information Links to a website that ask you for your bank account or credit card numbers, usernames and passwords Threats that if you don't verify your account information, your account will be shut down
What should I do if I may have been a victim of phishing?
If you're suspicious that you have received a phishing email, don't second guess yourself — please report it so we can investigate.
