How long will it take to receive my refund for a canceled transfer?
If you cancel the money transfer online, we will transmit the credit to the card issuer within 10 business days but it could take the funds longer to appear on your credit*/debit card or bank account. If you cancel the money transfer at the agent location where you sent it, you will receive the refund in cash.
*Your credit card company may charge a cash advance fee and interest charges.
Common questions
- How much money can I send online through MoneyGram? Are there limits to how often I can send money?
- How much does it cost to transfer money with MoneyGram?
- What payment methods can I use for sending money online?
- How can I enroll in the MoneyGram Plus Rewards program?
- How do I know what currencies are available for payout in the country I am sending to?
