Transaction help
How can I get access to my transactional information?
If you need to request a copy of your transaction history, please follow the instructions in the Money Transfer History Request Instructions document.
How can I view my transaction history?
Log in to your online profile. If your transaction is in progress, you will see Transaction History on the your Dashboard, along with a link to view all. If you do NOT have transactions in progress displaying on your Dashboard, then select Transaction History. In the MoneyGram app, log into your profile and select Recent Activity to view your transaction history.
Who do I contact for problems with money transfers or technical problems with the app?
Depending on where you’re based, you can either chat with us or use the “Contact Us” form in the app menu or on MoneyGram.com.
