Plus Rewards Basics
How do I cancel my membership in MoneyGram Plus Rewards?
To cancel your membership in the program, contact the United States MoneyGram customer service by submitting a request online using our Contact Us form. Note: Any Rewards issued to you will immediately expire when you cancel your membership, so make sure to use them before you cancel. You can always enroll in the program again with a new member number and new transactions history for rewards and membership status.
Where can I get more help regarding MoneyGram Plus Rewards if I have additional questions or issues?
Please contact the United States MoneyGram customer service by submitting a request using the Contact Us form.
Why do I need to provide my email or mobile phone number for enrollment?
Your email address and/or mobile number is required as part of the enrollment process. Selecting at least one form of communication, email and/or SMS, allows MoneyGram to keep you informed of your membership status, discounts, other promotions and changes to the program.
Does the MoneyGram Money Transfers app have a reward program?
Yes, users who enroll in MoneyGram Plus Rewards® can access a variety of reward discounts and benefits after enrollment.
Can a family member or a close friend use my Member ID and/or accrued rewards to make a money transfer?
No, your MoneyGram Plus Rewards member ID is strictly personal and tied to your personal profile and information. It will not work with someone else’s profile.
