What information do I need to pick up money that was sent to me to an agent location?
To ensure a smooth experience when picking up money, you will need the transaction reference number (you can get this from the sender) along with a valid photo ID. Some countries also require a valid proof of address when an ID does not contain an address.
Common questions
- How much money can I send online through MoneyGram? Are there limits to how often I can send money?
- How much does it cost to transfer money with MoneyGram?
- What payment methods can I use for sending money online?
- How can I enroll in the MoneyGram Plus Rewards program?
- How do I know what currencies are available for payout in the country I am sending to?
