We're here to help with your money transfers, bill payments, and other MoneyGram services, anytime you need. Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service. We will respond as quickly as possible. There are a number of ways to contact MoneyGram or find answers to questions. Please select the option below that best meets your needs.
MoneyGram has made it easy for you to report fraud online. You may use the form below to report fraudulent activity by selecting Report Fraud from the Type of Request drop down. Please provide details of the incident in the Comments field.
*If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 1‑800‑926‑9400 (for Spanish, call: 1‑800‑955‑7777) in order to have the transaction cancelled immediately.
Service forms are available for assistance with money order and money transfer transactions.
Licensed as a Money Transmitter by the Banking Department of the State of New York.
Licensed by the Georgia Department of Banking and Finance; NMLS #898432.
Massachusetts Check Seller License # CS0025, Foreign Transmittal License # FT89432, NMLS # 898432.
For Information about other state licenses held by MoneyGram, please click here
Texas customers click here for information about filing complaints about our money transmission services.