Web Payments FAQs
Can a fee be charged?
Yes, our systems allow for a convenience fee and can even waive fees with the use of promotional codes.
How can screenshots be obtained for proof of authorization?
MoneyGram can recreate the necessary screenshots based on information saved in the database.
How are customers verified in the system?
When entering the site for the first time, a customer will be asked to create a User ID and password based on credentials from the business’ database. If the customer is not recognized by the database, he or she will not be allowed to create a User ID.
How much does it cost?
Cost per transaction is based on a multitude of factors including types of transactions originated and potential monthly volume.
For other questions or more information, contact MoneyGram Payment Services or call 1-800-723-9777
