Follow these 3 simple steps:

Step 1

Step 1

It is required that you ask the person who is sending you money to give you your reference number – this will help speed up your collection.
Step 2

Step 2

Visit a MoneyGram agent (locate one using Find Us), taking some identification* and your reference number with you.
Step 3

Step 3

Complete our simple 'receive' form and show your identification – you will then be given your money, usually in your local currency.

* You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram® branch for acceptable identification formats.